About Grey Imports

Buy local, buy peace of mind

Reasons to buy from an Authorised Nikon Australia Reseller

Peace of Mind
When you buy from a Authorised Nikon Reseller you can be 100% certain that product lives up to Nikon’s high standards, and will be supported by Nikon’s local warranty service.

Customer Service
Buying from a local store means there is a range of support available you, which includes being able to ask any questions beforehand and try out a demo model. It also makes the replacement and servicing process easier and quicker if you need the support.

Complying with Australian standards
Buying from an Authorised Nikon Australia Reseller means that your product will be all set up and ready to be used – with manuals, menus and chargers all suited to be used in the Australian market.

Buying through an Authorised Nikon Australia Reseller also ensures your new product complies with Australian legislation in addition to meeting the Government’s C-Tick standard for electrical operation.

Protection under Australian law
Goods purchased from an overseas entity may not be covered under the rights you are entitled to under Australian law. The Australian Competition and Consumer Commission (ACCC) warn that “when dealing with internationally based companies, you may not be protected by Australian law.”*

Only by purchasing from an Australian company are you entitled to your rights for a refund or repair if your product arrives damaged or faulty.

No hidden taxes
When a ‘grey’ online source advertises goods for sale it might not be clear what your tax implications are. GST, for example, won’t be included in the price you pay – but when the product arrives in Australia you may still have to pay GST before customs will release the goods.

My Nikon Life
We like to look after our Australian customers, welcoming them to the Nikon family with numerous extra benefits.

These include loyalty programs, membership to My Nikon Life and its vast network of resources and community, plus regular training courses.

*Source https://www.accc.gov.au/consumers/sales-delivery/buying-parallel-imports.