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Nikon Service Advisory

Service Advisory for Nikon COOLPIX L23 Digital Camera

Service Advisory for Nikon COOLPIX L23 Digital Camera

14 July 2011
NIKON HONG KONG LTD.

Thank you for choosing Nikon for your photography needs.

We have confirmed that in some rare cases, the Nikon COOLPIX L23 digital camera may generate excessive heat, causing the top cover to become deformed.  While there is no danger of fire, we would ask users of the affected cameras to remove the batteries or disconnect the AC adapter.

[ Indications ]

When the batteries are inserted, or the AC Adapter EH-65A is connected, with the camera turned off, excessive heat is in some rare cases generated in the top portion of the camera sometimes causing the top cover to become deformed.

Nikon service facilities will begin accepting products affected by this issue on 25 July 2011 for repair.  Repairs performed by authorized Nikon service facilities are free of charge.

We sincerely apologize for any inconvenience this matter may cause you.

Nikon will continue to take all possible measures to prevent issues like this from occurring again in the future.  Therefore, we hope that you will continue to choose Nikon for your photography needs.

Click here to check if your camera is affected.