FAQ: My Account
How do I sign up for the rewards program?
Registering is easy. Simply create a free account at Nikon.com.au. If you already had an existing and active account as of October 2024, you will already be enrolled into the rewards program.
I already have an account. Do I need to create a new one to earn rewards?
We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.
Where can I find all of my rewards account info?
The rewards page is your roadmap to all your points and perks. You can access all your info by logging in and visiting My Account > Rewards.
Will I receive points for purchases I made before creating my rewards account?
You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points.
FAQ: Points & Rewards
How do I redeem my points?
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Make sure you are logged in.
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Add your selected products to the cart.
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Proceed to the final step of check out
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Select 'Get a Reward Code' and adjust the slider depending on how many points you'd like to use.
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Press 'Apply', and the discount will be automatically applied.
Will I be able to use my points/rewards in-store?
Not at this time, you will not be able to earn or apply rewards points toward purchases in-store.
Is there a limit to how many points I can earn?
No, you will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through seasonal sales.
Can I return my order if I redeemed rewards points for a discount?
Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.
Do my points expire?
Yes. Points expire exactly one year from the date they were added to your account. You can check the status of all reward points by logging in and visiting My Account > Rewards
Is there a minimum spend?
Points can be redeemed on all orders over $500 at Nikon.com.au
Is there a maximum number of points that can be used?
A maximum of 100,000 points ($1,000 Value) can be redeemed in one transaction.
How will I know when I've reached a new tier
Check your tier at any time by visiting My Account > Rewards after logging in. Please allow up to 30 minutes for tier changes to be reflected in your account.
Terms & Conditions
*Register a qualifying product with your Nikon.com.au profile, providing a serial number and proof of purchase.
Products will be validated within 10 business days and points issued for every $1 spent on qualifying products. Nikon may contact the reseller to verify your purchase and you may be required to resubmit documentation if we deem it to be damaged or unreadable.